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Possible Solutions

Is the oven in a Self-Clean cycle?

The oven door will lock during a self-clean cycle.  The oven door will not unlock until the oven cools after the self-clean cycle is complete or canceled.  

To Stop Self-Clean anytime: Press CANCEL/OFF.  If the oven temperature is too high, the door will remain locked.  It will not unlock until the oven cools.

Is the oven door locked:

  • Due to power failure during Self-Clean?  Press CANCEL/OFF.


  • The oven is NOT in Self-Clean?
  1. Power unit down by turning off the circuit breaker(s) for thirty (30) seconds.
  2. Power unit up by turning on the circuit breaker(s).
  3. Verify the oven door will open.   


Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

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