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Unable to log into the app

Possible Solutions

Are you using the correct log-in information? 

Ensure you are using the correct email and password information. If you are still unable to log in try resetting your password. 

To reset password: 

  1. From the log in screen click on "Forgot", found on the password line
  2. Enter your email address. 
  3. Check your email and follow the instructions in the email provided. 

If you need help with your connected appliance please .



Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.


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