Are there obstructions causing the detergent dispenser to not open or close?
Check to make sure there is nothing obstructing the detergent dispenser lid from opening or closing. Too much powder detergent can cause the dispenser lid not to close all the way.
Check for handles on pans, or other items (like wooden spoons) that may be blocking the dispenser door.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.