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Begins with a U

Possible Solutions

  • U indicates there is no pan detected. Place an appropriate size utensil on the desired cooking area.
  • U indicates the Keep Warm function is ON.


  • There is a problem with the electrical power supply.

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the cooktop for one (1) minute to ensure the error code does not display again.
  • Verify cooktop operation.


Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

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