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Possible Solutions

A pot or pan is too close to the control panel.

  • Make sure the pot or pan is centered on the surface cooking area and nothing hot is on the touch control panel.
  • Move the pot or pan off the cooktop.
  • Wait 5 minutes for the control panel to clear.

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the cooktop for one (1) minute to ensure the error code does not display again.
  • Verify cooktop operation.


Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

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