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Possible Solutions

Is the power cord plugged in or has a household circuit breaker(s) tripped or fuse blown?

Plug the power cord into a grounded outlet with a dedicated circuit (240V receptacle).

Reset the circuit breaker(s) or replace the fuse(s). If the problem continues, call an electrician. 

Is the control panel locked or in demo mode (on some models)?

Some ovens may be equipped with a control lock feature. Look for "Control Lock" on the oven control console and then reset by typically holding the button(s) for 3 seconds. To locate the control lock feature for your particular model, refer to the Use and Care Guide.

Some ovens may also be equipped with a demo mode feature. When demo mode is enabled, the oven will not operate and the control will display a short presentation highlighting the features of the range. Refer to the Use and Care Guide to learn more about enabling and disabling the demo mode feature. 

Are the controls set correctly for the cycle or function?

Refer to the the Use and Care Guide for information on setting the controls.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.



Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.


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