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App not advancing to the next step of the registration process

Second or Additional Appliance Registration

If you have already successfully completed registering for one or more appliances and the app is not advancing during this registration, follow the steps below:

  1. Click on "Appliances"

  1. Click on "Settings"
  2. Click on "Add Appliance"

  1. Click on the "Appliance already connected to WiFi?" link, located below the "Let's Go" button


If you need help with your connected appliance, please call .



Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

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