Was the glass held under the dispenser long enough?
A few drops of water will dispense after releasing the dispenser lever, this is normal. Hold the glass under the dispenser for 2 to 3 seconds after the dispenser lever has been released.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.