Is the refrigerator level?
Your refrigerator has four leveling legs. If your refrigerator seems unsteady, the doors are not aligned or you want the door to close more easily, adjust the refrigerator's tilt by following the instructions in your "Use and Care Guide".
If the Refrigerator is not level, it could have the following problems:
- Improperly door alignment
- Door not properly closing
- Door not properly sealing (moisture build up)
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Are custom panels installed?
If custom panels were used, ensure the panels were installed correctly. Improper installation could result in door misalignment. Custom panel installation varies, depending on the type of overlay style chosen, so we recommending referring to the Installation Instructions for specific information.
NOTE: To avoid damage to the drawers, each overlay panel must not weigh more than 10 lbs (4.5 kg). Do not exceed the height dimension for the overlay panels. Panels that exceed the height dimension may damage the refrigerator drawers, cabinets or countertop.
Still need help?
In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.