Skip to main content

Excessive Moisture on the Drawer

Possible Solutions

Did you preheat the drawer?

  • Preheat the drawer before each use.
  • Recommended minimum preheating times are 5 minutes for Lo, 10 minutes for Med, and 20 minutes for Hi.

NOTE: Condensation may form on inner surfaces. This is normal.

Is the MOIST-DRY setting correct?

  • Set the Moist-Dry slide to Dry to vent the moisture.

CLICK HERE for more information on setting the controls.


Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.

  • Was this article helpful?