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Not Working

Possible Solutions

Controls set correctly


  • Push in and turn the control knob to turn on the warming drawer.
  • The power indicator light will turn on and remain on while the warming drawer is in operation.

Circuit breaker tripped or fuse blown

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute, or replacing the fuse.
  • Power unit up by turning on the circuit breaker(s), or replacing the fuse.
  • Monitor the drawer for one (1) minute to ensure correct operation.
  • If the problem continues, contact a qualified electrician.

Power supply cord unplugged

Warning - 3 prong power cord.jpg

  • Plug electrical supply cord into a grounded 3 prong outlet.


Still need help?

In the event you need service, please call 1-800-JENN-AIR (536-6247) to arrange for an authorized servicer to perform repairs.


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