Not Receiving Notifications - Push Notifications

How to turn on PUSH notifications

1. Open the JennAir mobile app
2. Click on the appliance 
3. Click on "Preferences"
4. Slide the button to the "On" position for each of the notifications that you wish to receive.

NOTE: Smart devices may also require PUSH notifications to be enabled for the app you want to receive notifications from.  Navigate to your Smart devices notification settings and scroll down to the JennAir app, open this tab, and ensure that notifications are enabled for the app. For more information on enabling notifications, reference your Smart Device's user guide. 

Not Receiving Notifications

If you are not receiving your PUSH notifications, please try the following:

1. Make sure you are logged into your mobile app account.  NOTE: If you are not logged in, you will not receive PUSH notifications.
2. Ensure notifications are enabled in the JennAir Mobile App.  See the steps above.
3. Check notifications are enabled on Smart Devices for the app you would like to receive notifications from.  For more information on allowing notifications, reference your Smartphone or Tablet's user guide. 
4. Still, having trouble? Delete the mobile app and reinstall the latest version.

​

​