Skip to main content

SELF DIAGNOSIS - Error Code - Built-In Coffee Maker

Possible Solution

SELF DIAGNOSIS displays and then shuts off

  • Every time the coffee system is switched on by the main power button (A in the first illustration below), it will display "SELF DIAGNOSIS", perform an automatic self diagnostic test, and preheat and rinse cycle that cannot be interrupted. 
    • Use this switch only for vacation, storage, or cleaning.  Also, be sure to unplug the unit before vacation or storage.

      • Please see your Owner's Manual for additional information on cleaning your coffee system and preparing your coffee system for vacation and/or storage.

BI CM Rear component view .jpg


  • With the main power button on, to turn the coffee system on, press the "On/Standby" button once (F in the illustration below) to the left of the coffee spout.
    • “HEATING UP Please wait...” will be displayed.  There may be some water runoff through the coffee spout.

BI CM Front component view.jpg


  • To place the coffee system in standby mode (display off), press the On/Standby button on the front of the coffee system,  “TURNING OFF Please wait...” will display, and hot water will run off from the coffee spout.
    • The coffee system will automatically go into standby mode after 30 minutes. To change this duration, see “Auto-Off” in the “Settings” section of the Use and Care Manual.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page. 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States


  • Was this article helpful?