Not Powering On - Electric Cooktop
Possible Solutions
Has the circuit breaker tripped or a fuse blown?
Check the main power supply to verify that the circuit breaker(s) or fuse(s) is operational.
Are the elements fully inserted?
The coil elements need to be inserted properly, in order for the cooktop to work correctly.
CLICK HERE for more information on how to insert the coil element properly.
Was the correct element and desired temperature set correctly?
Refer to the Owner's Manual for control operation instructions.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Have you reset the power?
If the above troubleshooting is not successful, try resetting the cooktop.
- Power cooktop down by turning off the circuit breaker(s) for one (1) minute.
- Power cooktop up by turning on the circuit breaker(s) or replacing the fuse(s).
- Verify the cooktop operates.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
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Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.