Surface Burner Flames Too Low - Natural Gas - Cooktop
Is propane (LP) gas being used?
Compare the flame to the illustrations below. If the flames look like A:
- A burner port (hole) may be clogged.
- Check to be sure the burner caps are positioned correctly.
- If LP (propane) gas is being used, the cooktop may have been converted improperly; call for service.
Are the burner ports clogged?
Clean clogged burner ports with a straight pin, needle, or small-gauge wire as shown.
- Do not use a wooden toothpick; it can break off and prevent proper gas flow.
- Do not clean in the dishwasher.
- Do not enlarge or distort the port.
Is the burner base & burner cap positioned properly?
The cap must be properly seated on the burner base to light and perform properly. Check the following
- Correct burner cap is on the correct burner base. The burner base and the underside of the burner cap may have a mark indicating which burner cap and burner base match, as shown below.
- Burner cap is centered and aligned. The burner cap should fit flush with the burner base and have minimal side-to-side movement.
- Burner and burner cap is clean. A clean burner cap, especially the bottom of the cap, will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps.
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