Electronic Interference (TV, Radio, Phone) - Over-the-Range Microwave
Possible Solutions
Are you experiencing static on your landline cordless phone?
Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is in use. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation.
Are you experiencing static or noise on your TV or radio while the microwave oven is in use?
Some TV receivers and radios may experience static or noise while the microwave oven is in use. Move the receiver away from the microwave oven or adjust the radio or TV antenna.
If you believe your product is in warranty, please contact us at 1-800-JENN-AIR (536-6247).
If you believe your product is out of warranty, service is not available for your countertop microwave. The cost of replacement parts and labor for a repair are often more than the cost of a new microwave. Use the menu above to shop for a new countertop microwave oven.