Skip to main content

Electronic Interference (TV, Radio, Phone) - Over-the-Range Microwave

Possible Solutions

Are you experiencing static on your landline cordless phone?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is in use. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation.

Are you experiencing static or noise on your TV or radio while the microwave oven is in use?

Some TV receivers and radios may experience static or noise while the microwave oven is in use. Move the receiver away from the microwave oven or adjust the radio or TV antenna. 

If you believe your product is in warranty, please contact us at 1-800-JENN-AIR (536-6247).

If you believe your product is out of warranty, service is not available for your countertop microwave.  The cost of replacement parts and labor for a repair are often more than the cost of a new microwave.  Use the menu above to shop for a new countertop microwave oven.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-800-JENN-AIR (536-6247)

  • Was this article helpful?