Skip to main content

Add a User to Mobile App

Possible Solution

What is an additional User?     

The Jenn-Air mobile app's "Additional User" interface allows multiple guests to be added to your account, so they can command and control them remotely. 

NOTE: Additional users won't be able to change your account settings, add or delete appliances.

How can I add additional users?     

  1. Log in to the Jenn-Air mobile app.
  2. Select the "Tools" icon (looks like a gear in the bottom right corner).
  3. Select "Additional Users".
  4. Select the plus sign (+) for "Add Additional Users".
  5. Enter the new user's credentials.
  6. Identify which items you would like for the new user access to.
  7. Select the "Send Invite" box.


Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
  • Was this article helpful?