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How to set Mobile App Notification Preferences

Possible Solution

How do I set my notification preferences?

  1. Login to the Jenn-Air mobile app.
  2. Click on the appliance you would like to set notifications for.
  3. Click on the "Tools" icon in the top right corner (looks like two gears).
  4. Click on "Notifications".
  5. Toggle on or off the notifications you want to receive.
  6. Repeat this process for other appliances if need be.

NOTE: Smart devices may also require PUSH Notifications to be enabled to receive notifications.  Navigate to your Smart devices notification settings and scroll down to the Jenn-Air app. Open this tab and ensure that notifications are enabled. For more information on enabling notifications, reference your Smart Device's user guide. 

How do I set notifications for additional users?

Additional user will need to:

  1. Download the Jenn-Air mobile app.
  2. Be invited by the primary account holder. CLICK HERE for information on adding user.
  3. Set notifications on their smart device. NOTE: Notification preferences are specific to the smart device.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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