Are the oven racks or bakeware preventing the oven door from closing?
Verify the oven racks are inserted completely.
Select models have a roll-out rack. Ensure the roll-out rack is inserted completely.
CLICK HERE for more information on to remove and replace the roll-out rack
Is bakeware/roasting pans/casserole dish preventing the oven door from closing?
Verify bakeware/roasting pans/casserole dish used is not too big for the oven cavity preventing the oven door from closing. To cook food evenly, hot air must be able to circulate. Allow 2" (5.0 cm) of space around bakeware and oven walls.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.