Skip to main content

Difficulty Loading Dishes - Dishwasher

Possible Solution

Are you having difficulty loading dishes?

The adjustable upper rack can be raised or lowered to accommodate taller plates, platters, pots or pans in the upper or lower racks. To raise or lower the upper rack, press both rack adjusters and lift or lower the rack until it is in the desired position and level.

NOTE: Always unload the upper rack before adjusting.

How to Properly Load a Jenn-Air Dishwasher

Loading a dishwasher is the first step to using the appliance properly and getting optimal cleaning results. There are many different rack styles, reference your Quick Start Guide or Owner's Manual for specific suggestions on your rack style. 

3rd Rack

We recommend using this rack for silverware, utensils, coffee cups, and smaller bowls. 

3rd rack.png

Top Rack

We recommend using the upper rack for bowls and cups. Cups should be placed face-down. Load items at an angle. 

Middle Rack.png

Bottom Rack

We also recommend using the lower rack for plates, pots/pans, and utensils. Ensure all plates are slotted into the rack on their side.

Bottom Rack.png

Plastic Items

  • Load items at an angle on the top rack. Ensure all items are designated as "Dishwasher Safe)
  • Plastics are difficult to dry because they have a porous surface and tend to collect droplets. Plastic items take longer to dry and may not dry completely in a normal dry cycle, so let them air dry.

Silverware

Use silverware basket lids to provide optimal spacing and best cleaning performance. If your silverware does not fit into the designated slots, open the lids or lift on the ends of the lids and pull to remove (depending on silverware basket type). Mix silverware types to keep them separated. Load knives down, forks up, and alternate spoons for best cleaning results.

knives up.png          Spoons nested.png

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
 

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

  • Was this article helpful?