Not Dispensing Water - Built-In Refrigerator
Possible Solutions
Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure the filter was installed correctly. If the water filter is not seated properly, it can cause no or low ice production and water not dispensing properly. Try removing the water filter and re-installing it.
CLICK HERE for information on how to replace the water filter
Is the Control Lock Activated?
The water dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. It simply deactivates the dispenser controls and pad.
CLICK HERE for more information on how to use the control lock function
Is "water" selected?
On some models, dispensing is based on what is selected on the display. Check the Owner's Manual for specific information about your refrigerator.
Is the dispenser paddle or pad fully engaged?
If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water. Ensure the glass engages the paddle or switch by firmly pressing the pad or paddle.
How to Dispense Water or Ice
- Select water or ice on the display (Depending on the Model).
- Firmly press a sturdy glass against the dispenser paddle.
- Remove the glass to stop dispensing.
NOTE: Please see your Owner's Manual for specific information on dispensing water and/or ice for your model.
Was the water filter flushed?
Once the filter has been replaced, it is important to flush the water system. This process removes excess air, prepares the filter for use, and removes excess carbon. The air in the water system may cause dripping at the dispenser, small/hollow ice cubes, or a cloudy appearance in the water quality.
- Use a sturdy container to depress, hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. As air is removed, water may spurt from the dispenser.
- Repeat the process until water starts to flow at a steady pass and all the air is out of the water line.
- Continue this process (5 seconds on, 5 seconds off) until at least 1 gallon of water has been dispensed.
After flushing the water system, allow 24 hours for the refrigerator to cool and chill the water. Then, dispense enough water every week to maintain a fresh supply.
Do more with fresh, filtered water.
Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an
EveryDrop® water filter, visit your local retailer or visit EveryDrop® online.
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