Not Dispensing Water - Built-In Refrigerator
Possible Solutions
Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure the filter was installed correctly. If the water filter is not seated properly, it can cause; no or low ice production and water not dispensing properly. Try removing the water filter and re-installing it.
CLICK HERE for information on how to replace the water filter
Is the Control Lock Activated?
The water dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. It simply deactivates the dispenser controls and pad.
CLICK HERE for more information on how to use the control lock function
Is "water" selected?
On some models, dispensing is based on what is selected on the display. Check the Owner's Manual for the specific information for your refrigerator.
Was the water system flushed after filter installation or replacement?
Flushing the system is needed every time the filter is changed or once the refrigerator is installed on the water supply line for the first time. Air in the water system may cause dripping at the dispenser, which is considered a leak, or for the water to dispense slowly.
CLICK HERE for more information on how to flush the water system.
Is the dispenser paddle or pad fully engaged?
If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water. Check to make sure the glass is engaging the paddle or switch by firmly pressing the pad or paddle.
How to Dispense Water or Ice
- Select water or ice on the display (Depending on the Model).
- Firmly press a sturdy glass against the dispenser paddle.
- Remove the glass to stop dispensing.
NOTE: Please see your Owner's Manual for specific information on dispensing water and/or ice for your model.
Do you have the correct water pressure?
Hollow or small ice cubes, along with slow or no water dispensing, is likely due to low water pressure. Call a licensed, qualified plumber if you still have questions regarding your water pressure.
Are you using a reverse-osmosis system?
Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in small ice cubes, low ice production or decrease amount of water being dispensed.
CLICK HERE for more information on using a reverse-osmosis system.
Do more with fresh, filtered water
Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an EveryDropTM water filter, visit your local retailer or visit EveryDrop online.
To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
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Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada