Does your water filter need to be replaced?
It is recommended that the water filter be replaced every 6 months when the indicator light comes on, or as needed. A clogged water filter can cause several issues including taste and odor in your water. Replacing your water filter regularly will help reduce the number of containments in the water supply.
Was the water system flushed after filter installation or replacement?
Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. The air in the water system may cause dripping at the dispenser or small/hollow ice cubes.
CLICK HERE for more information on how to flush the water system.
CLICK HERE to watch a video on how to flush the water system.
Is your filter marked with Jenn-Air or EveryDropTM?
Filters with Jenn-Air or EveryDropTM are Certified Genuine Parts. Please note that the use of a Certified Genuine filter is recommended for maximum refrigerator performance.
To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.
Is the correct water supply line installed?
Verify that you are using one of the recommended water supply lines:
- Copper Water Supply Line
- A Water Supply Line approved by Whirlpool
Depending on the household water supply properties and the type of supply line used, properties in the water may cause different types of supply lines to react in different ways; this has the potential to result in bad odor or taste in the refrigeration water and ice systems.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.