Frosting in the Freezer Section - Refrigerator
Possible Solutions
Is the moisture on top of the freezer door gasket?
If moisture is present on top of the freezer door gasket or water droplets are visible on the door gasket, this can be caused by water dripping from the mullion or center rail. Certain refrigerators are equipped with a separate control to prevent moisture from forming on the exterior of the seal. The Energy Saver or Humidity feature controls a heater that helps to reduce moisture on the vertical hinged seal. Enabling or disabling this feature varies by model, so please refer to your Owner's Manual for specific instructions.
Check our How to Use the Humidity Control or Energy Saver Feature for more information.
Are the doors left open for long periods of time?
Are the doors opened frequently?
Frequent door openings can let in humid room air. Keeping door openings to a minimum will help, but may not completely eliminate frost or ice in the freezer. During months of high humidity (especially if a home is not air-conditioned), it is normal to see some frost and sweating on the interior walls or on food packages.
Are the doors sealing correctly?
An improper seal of the gaskets on the refrigerator or freezer doors could also cause humidity to form. Check the seal around the outside doors and the freezer door to make sure nothing is obstructing the gasket seal.
Are the air vents blocked?
Blocked vents can cause a couple of different issues, including moisture build-up or excessive frost. To help prevent moisture build-up, allow room for proper airflow between the freezer and refrigerator compartments. Cool air enters and exits the refrigerator compartment through vents from the freezer compartment. Depending on your model, these vents are in different locations.
Check out How to Check the Air Vents for Blockage- Ensuring Proper Air Flow for more information.
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