Low Ice Production - Column

Do you have the correct water pressure?

Ensuring the correct water pressure for your JennAir appliance is important for it to function efficiently. Optimal water pressure ensures consistent ice production and smooth water dispensing, while inadequate pressure can lead to performance concerns. Low water pressure can cause water to be dispensed more slowly, result in small or hollow ice cubes, or lead to slow or no ice production. Review Ensuring Correct Water Pressure for recommendation and additional information. 

Using a reverse osmosis system? Connecting a refrigerator to an RO system can work, but RO systems can further reduce water pressure. Review Ensuring Correct Water Pressure for more information. 

Does the water filter need to be replaced?

It is recommended that the JennAir water filter be replaced every 6 months, when the indicator light comes on, or as needed. Replacing your water filter regularly helps ensure a continuous supply of cleaner, fresher-tasting drinking water. Depending on your usage and water quality, it may need to be changed more frequently.  A clogged or improperly installed water filter can reduce water flow to the ice maker and dispenser, potentially causing low ice production and slower water flow. JennAir recommends using everydrop® water filters. Find the right replacement filter for your refrigerator, and make the simple switch for clean water year-round.

Take a look at Does the Water Filter Need to be Replaced?

Was the water filter flushed?

Flushing the system is needed whenever the filter is changed or installed. Flushing your refrigerator water filter is a key step that reduces excess air, prepares the filter for use, and removes excess carbon. Air in the water system may cause dripping at the dispenser, small or hollow ice cubes, or a cloudy appearance in the water quality.  The amount of water needed to flush the water filter varies depending on the specific filter.  Some filters require 1, 2, or 4 gallons to be dispensed for a proper flush; refer to the water filter's instructions for specific guidelines.

No dispenser? If your refrigerator doesn't have an internal or external water dispenser, after connecting to a water source or replacing the water filter, fill and discard three full ice containers to prepare the water filter for use. This will remove some of the loose carbon. 

Review How to Flush the Water System in a Refrigerator for more information.