Low Ice Production - Built-In Refrigerator
Possible Solutions
Does your water filter need to be replaced?
A clogged or incorrectly installed water filter will reduce the water flow to the ice maker, resulting in thin ice cubes or low ice production. If the refrigerator has a water dispenser, check for a problem with the filter by doing the following:
- Dispense water using the water dispenser and note the amount of water flow.
- Remove the filter. The filter is located either in the base grille or inside the refrigerator compartment.
- Dispense water with the filter removed. If the water flow noticeably increases, the filter is clogged or incorrectly installed. A clogged filter will need to be replaced to correct the low flow.
Is the water filter installed correctly?
If the water filter is incorrectly installed, it can reduce the water flow to the ice maker, which will cause thin ice cubes or low ice production.
CLICK HERE for additional information on how to install your water filter.
NOTE: If your water filter is located below the crisper drawer, make sure the water filter is locked into place and the arrows are aligned.
Was the water filter flushed?
Once the filter has been replaced, it is important to flush the water system. This process removes excess air, prepares the filter for use, and removes excess carbon. The air in the water system may cause dripping at the dispenser, small/hollow ice cubes, or a cloudy appearance in the water quality.
- Use a sturdy container to depress, hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. As air is removed, water may spurt from the dispenser.
- Repeat the process until water starts to flow at a steady pass and all the air is out of the water line.
- Continue this process (5 seconds on, 5 seconds off) until at least 1 gallon of water has been dispensed.
After flushing the water system, allow 24 hours for the refrigerator to cool and chill the water. Then, dispense enough water every week to maintain a fresh supply.
Do more with fresh, filtered water.
Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an
EveryDrop® water filter, visit your local retailer or visit EveryDrop® online.
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