Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure the filter was installed correctly. If the water filter is not seated properly, it can cause; no or low ice production, water not dispensing properly or potentially leaking from the filter area. Try removing the water filter and re-installing it.
CLICK HERE for information on how to replace the water filter
Is the water filter damaged?
- Remove the filter and inspect it for cracks or damage.
- Be sure the O-rings are still in place.
- If the filter is cracked or damaged, replace the filter with a new one.
Is the dispenser drip tray full?
There is an insert in the dispenser drip tray. The insert can be removed from the drip tray to carry to the sink to empty or clean. If the dispenser tray is full of water, it may leak or spill down the front of the refrigerator.
To remove the drip tray, push down on the rear edge of the insert to tilt up the front edge and pull the dispenser tray out.
Are there residual ice shavings in the ice chute?
Check the ice chute for ice shavings and pieces. Ice shavings and pieces that get caught in the chute will eventually start to melt, and some dripping could occur if using crushed ice; clear the ice chute by dispensing 8-10 ice cubes after dispensing crushed ice to prevent ice shaving buildup.
Was the glass held under the dispenser long enough?
A few drops of water will dispense after releasing the dispenser lever. Hold the glass under the dispenser for 2 to 3 seconds after releasing the dispenser lever.
Was the water system flushed after the filter was replaced?
Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. The air in the water system may cause dripping at the dispenser or small/hollow ice cubes.
CLICK HERE for more information on how to flush the water system.
CLICK HERE to watch a video on how to flush the water system.
Do more with fresh, filtered water
Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an EveryDropTM water filter, visit your local retailer or visit EveryDrop online.
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