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Leaking from Dispenser - Bottom Freezer Refrigerator

Possible Solution

Was the glass held under the dispenser long enough?

A few drops of water will be dispensed after the dispenser lever is released.  Hold the glass under the dispenser for 2 to 3 seconds after releasing the dispenser lever. 

Was the water filter recently replaced? 

If the water filter was just replaced or installed, ensure the filter was installed correctly.  If the water filter is not seated properly, it can cause no or low ice production, water not dispensing properly, or potentially leaking from the filter area.  Try removing the water filter and re-installing it. 

CLICK HERE for information on how to replace the water filter

Is the dispenser drip tray full?

There is an insert in the dispenser drip tray. The insert can be removed from the drip tray and carried to the sink to empty or clean.  If the dispenser tray is full of water, it may leak or spill down the front of the refrigerator. 

To remove the drip tray, push down on the rear edge of the insert to tilt up the front edge and pull the dispenser tray out.

Are there residual ice shavings in the ice chute?

Check the ice chute for ice shavings and pieces. Ice shavings and pieces that get caught in the chute will eventually start to melt, and some dripping could occur if using crushed ice; clear the ice chute by dispensing 8-10 ice cubes after dispensing crushed ice to prevent ice shaving buildup.

Was the water filter flushed?

Once the filter has been replaced, it is important to flush the water system. This process removes excess air, prepares the filter for use, and removes excess carbon. The air in the water system may cause dripping at the dispenser, small/hollow ice cubes, or a cloudy appearance in the water quality. 

  1. Use a sturdy container to depress, hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. As air is removed, water may spurt from the dispenser. 
  2. Repeat the process until water starts to flow at a steady pass and all the air is out of the water line. 
  3. Continue this process (5 seconds on, 5 seconds off) until at least 1 gallon of water has been dispensed. 

After flushing the water system, allow 24 hours for the refrigerator to cool and chill the water. Then, dispense enough water every week to maintain a fresh supply.

Do more with fresh, filtered water.

Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an

EveryDrop® water filter, visit your local retailer or visit EveryDrop® online.

Home | Everydrop Water 

 

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